Axway MFT Cloud Services. The power of the cloud has never been easier.
Bring the advantages of the cloud to your MFT operations by letting a world-class team of Axway business and technical experts handle it for you in a secure cloud environment.
MFT Cloud Services capabilities
From 100% Axway managed to customer managed, Axway MFT Cloud Services deliver the cloud advantages you need, the control you want, and the expertise you can trust.
Up to 99.99% availability
Adjust and optimize your MFT subscription based on the best service level agreements for your organization.
Govern your file transfers
Stay in control with a private, single-tenant managed cloud environment that allows you to select the deployment regions of your preferred cloud provider.
24x7 follow-the-sun monitoring and alerting
Protect against the latest security threats, vulnerabilities, and intrusions. Ensure your enterprise's mission-critical business processes are constantly monitored.
Security, software, and infrastructure maintenance
Outsource your complete solution operations to Axway or have us manage the system platform while you maintain control and configuration.
Leverage your hyperscaler’s cloud contract commitment
Accelerate your move to the cloud and consolidation for MFT with an experienced team and complete portfolio of support services (AWS, Azure).
Large-scale deployment
Scale up and down and leverage infinite scale-out capabilities backed by an experienced team of experts to ensure your business doesn’t stop.
MFT Managed Cloud Services: Secure, flexible, resilient.
Axway MFT Cloud Services provides a single tenant environment with tiered SLAs up to 99.99%. Outsource all or some of your operations, with total reversibility if your needs change.
What you get
Base subscription level service
Includes the required infrastructure and Axway software for the sizing tier and service level you select. Platform setup, provisioning, and network connectivity provide:
- 24x7 monitoring and alerting
- Level 3 support for platform and software
- Infrastructure, software and security maintenance
- Solution access
- Customer success management
Business service requests
Provides an added level of post go-live support to help you administer and maintain your solution such as data-flow troubleshooting, incident management and root cause analysis, support for data flow operations during business hours and more.
Value-added services
Available for an additional fee
Starting your MFT Cloud Service. A simple, step-by-step process.
1. Scope your requirements with our experts
Meet Axway team at kick-off meeting to agree on subscription levels, options and production GoLive date objective.
2. Allow access to your back-end systems for integration and support
Technical access to Axway Cloud Services is granted with the first non-prod environment. Subscription starts.
3. Develop a disaster recovery plan with Axway
If applicable, and often recommended, the DR plan and related requirements are set together with Axway experts.
4. Conduct testing and go-live of the production environment
Confirm delivery and testing of different remaining environments including production.
5. Receive proactive support and maintenance
Your MFT Cloud Service is now fully operational with 24x7x365 monitoring and follow-the-sun support.
6. Receive usage reports and submit your business requests
Grow adoption of your MFT service and make ad hoc Business Service Requests (BSRs) as your business evolves.
Organizations succeeding with Axway MFT Cloud Services
Rapid setup of state-guaranteed loans during Covid-19
Bpifrance helps French enterprises weather the storm and set up an ambitious state-guaranteed loan scheme worth up to EUR 300 billion in just three months
Enhancing the security of mission-critical file transfers
Textron decided to move its MFT solution to Axway Managed Cloud Services for MFT: a fully managed service backed by the technical expertise of a world-class support team